This policy is designed to inform you of our commitment to upholding your right to privacy when using any of our web services. It describes the ways in which we capture information and the ways in which we use it.

Solutions considers its obligations under the Data Protection Act and related legislation to be of paramount importance, and has taken steps to ensure compliance with those provisions.

This privacy policy explains what information Solutions collect about those customers that use its websites and the procedures we have in place to safeguard your privacy.

what personal information do we collect?
We will only request information that is necessary to enable us to provide you with the service you have requested. We will not share or sell your data to a 3rd party.

why do we collect and store your information?
The principle purposes for which we collect and store your information are:

  • Marketing
  • Provision of customised web enabled services

how do we contact you?
We may contact you to provide the services that you have purchased or registered for. Depending on your preferences we may contact you by post, email, telephone or text messaging.

what do we do with your information?

direct marketing?
When we collect information from you we will tell you if we would like to send you information about our products and services or transport related issues. We will give you the opportunity to tell us you do not wish to receive such information. If you do not object to receiving marketing material at the time, but subsequently change your mind, you may tell us so at any time by contacting us using the details given below.

use of cookies on our site?
A cookie is a piece of text that a website transfers to a directory on your computer's hard disk, so that the website can remember who you are. This text file is known as a cookie.

A cookie will typically contain the name of the website from which the cookie has come, the lifetime of the cookie, and a value, usually a randomly generated unique number. Allowing a website to create a cookie does not give that or any other website access to the rest of your computer, and only the site that created the cookie can read it.

Two types of cookies are used on these websites:

Session cookies - which are temporary cookies that remain in the cookie file of your browser until you leave the site.

Persistent cookies - which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies can help a website to arrange content to match your preferred choices. Most major websites use cookies.

Our cookies cannot be used by themselves to identify you.

how we use cookies on our site and what information we collect?
Session cookies

  • To allow you to carry information across pages of our site and avoid having to re-enter information
  • To allow you to maintain a shopping basket
  • Within registration to allow you to access stored information

Solutions is not, and will not be, responsible for any damages you or others may suffer as a result if the loss of confidentiality of any such information.

changes to this policy?
We may revise this policy at any time by posting the revised policy on the Solutions website. Your continued use of the site will mean that you accept those revisions.

links to other websites?
The Solutions website may contain links that make it easier for users to visit other websites. If you use the links to leave this website and to visit one operated by a third party, we will not have any control over that website, makes use of cookies.

Solutions cannot be responsible for your protection and privacy when visiting such websites. You should check the privacy policies of those websites before entering any personal information.

Persistent cookies

  • To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly
  • Within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so

Third party cookies

We currently have no 3rd party cookies on our site.

disabling/enabling cookies?
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

You have two options if you wish to disable cookies:

You may disable cookies through your browser.

protecting your information?
We use up-to-date industry procedures to protect your personal information. We also protect the security of your data during transmission using Secure Sockets (SSL) Layer encryption software.

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our websites.

The internet is not a secure medium of communication. Solutions cannot guarantee the security of any information you input on this website or send to us on the internet.